FAQ

Frequently Asked Questions

How do I use the cream?

Apply a small amount to each nail daily - ideally at night. Massage into the top and underside of the nail if long enough.



When will I see results?

Most users notice stronger nails within 10–14 days. Benefits increase with regular use, particularly after activities like showering & dishwashing when the nail is exposed to hot water and detergents.

Can I use it if I’ve had gel or acrylic nails?

Yes. Many users have reported strong results after transitioning from gels or acrylics, as it helps the natural nail recover after damage from abrasion or solvents used to remove artificial nails. However Dr Tom Nailcare products need to be applied on to the bare nail, with no nail varnish, gels, acrylics or other coatings on the nail. This is because Dr Tom Nailcare products work partly by diffusing into the natural nail and strengthening the bonds between the keratin fibres in the nail.

Is there a money-back guarantee?

Yes! We offer a Performance Promise. If you don’t see results after daily use, we’ll provide you with a money-back refund.



Is it vegan?

No - the product contains keratin derived from New Zealand sheep’s wool.